Frequently Asked Questions
Our secure and easy-to-use payment systems let you pay using your credit card, through PayPal, and more.
We will send you an invoice through email and you can also check it within the payment link.
If you have questions about your invoice, let us know and we’ll address them to ensure the accuracy of all your payment details.
If you have questions that are not on this page, contact us through email at [email protected], and we’ll be happy to address your queries.
Yes. Our team of experts works in shifts to ensure you get the support you need round-the-clock.
We can do a lot of digital photo editing services for you, including background removal, image masking, clipping path, Photoshop retouching, drop shadow, and color correction.
Definitely! You can have extensive control over your orders.
Contact us to let us know your unique specifications and instructions. We will try our best to accommodate your requirements.
Our turnaround times depend on the quantity, quality, and level of complexity of your projects.
We’ll inform you of the estimated time frame to finish your projects when we send you the price quotes.
We aim to give you the most reasonable price possible while providing exceptional work and sending your files the soonest.
Of course! You can contact us directly through our phone number for any questions, concerns, or special requirements you have with your orders.
If you can’t reach us, send us an email and one of our team members will get back to you or call you as soon as possible.
Our job is not over until our clients are 100% satisfied. You can get unlimited rework for free until you’re happy with our work and as long as there are no violations to our Terms and Conditions.
Use our Get a Quote form to upload single images or files in bulk. You can also insert a drive link where we can access your files.
Our server carries unlimited space, allowing you limitless and hassle-free file transfers anytime.
We will send you an email notification once your edited photos/images are available for download from our server.
We use File Transfer Protocol (FTP) servers to store your images. We’ll create a profile for you and provide you the specific login information through your email.
Yes. We value your security and we ensure the confidentiality of your files by using a paid and highly-secured FTP server.
We make all effort to keep your images secure so your files are safe throughout the entire process, from the moment you send them to us and until we return them to you.
We do not sell your images to third-party entities or share your photos without your expressed consent.
We also have internal security measures in place to protect private information you share with us on the website.
Our company takes data privacy seriously and respects the intellectual property rights of our clients.
We will work on your order regardless of the number of images you send us.
We aim to please and appreciate your business. We deliver the same quality service, whether you send us 20 or 1,000 images.
We can send you back your completed files in any Photoshop file format you want.
We’ll accommodate the file format you request so you avoid the hassle of converting your files yourself.
We accept all image formats. Please specify in the Free Trial or Get a Quote form the type of file you prefer when we send back your photos.
Our services are available 24/7. Please use our contact form or reach out to us directly on +1-315-636-4807, or email us at [email protected].
Absolutely! Enjoy our free trial by clicking this link. Follow the steps to send us your sample photo or image and we’ll send back your edited photos based on your instructions.
You don’t need to sign up or log in.
Send us your contact information via our contact form or reach out to us directly and we’ll get back to you as soon as possible.