Question 1

What are your payment options?

Accepted Answer

Our secure and easy-to-use payment systems let you pay using your credit card, through PayPal, and more.

Question 2

How do I get an invoice?

Accepted Answer

We will send you an invoice through email and you can also check it within the payment link.

If you have questions about your invoice, let us know and we’ll address them to ensure the accuracy of all your payment details.

If you have questions that are not on this page, contact us through email at contact@clippingpathstudio.com, and we’ll be happy to address your queries.

Question 3

How much is the fee per image?

Accepted Answer

Check out our detailed pricing for each of our services on our Price Chart.

Question 4

Are your services available 24/7?

Accepted Answer

Yes. Our team of experts works in shifts to ensure you get the support you need round-the-clock.

Question 5

What type of image and photo editing can you do?

Accepted Answer

We can do a lot of digital photo editing services for you, including background removal, image masking, clipping path, Photoshop retouching, drop shadow, and color correction.

Question 6

Can I get customized photoshop and image editing services?

Accepted Answer

Definitely! You can have extensive control over your orders.

Contact us to let us know your unique specifications and instructions. We will try our best to accommodate your requirements.

Question 7

What is your regular turnaround time?

Accepted Answer

Our turnaround times depend on the quantity, quality, and level of complexity of your projects.

We’ll inform you of the estimated time frame to finish your projects when we send you the price quotes.

We aim to give you the most reasonable price possible while providing exceptional work and sending your files the soonest.

Question 8

Can I speak directly with someone from your team?

Accepted Answer

Of course! You can contact us directly through our phone number for any questions, concerns, or special requirements you have with your orders.

If you can’t reach us, send us an email and one of our team members will get back to you or call you as soon as possible.

Question 9

Do you offer customer support?

Accepted Answer

We provide assistance to existing customers through email and phone.Click here to learn more.

Question 10

What can I do if I am unsatisfied with your work?

Accepted Answer

Our job is not over until our clients are 100% satisfied. You can get unlimited rework for free until you’re happy with our work and as long as there are no violations to our Terms and Conditions.

Question 11

How do I upload my files?

Accepted Answer

Use our Get a Quote form to upload single images or files in bulk. You can also insert a drive link where we can access your files.

Question 12

Is there a daily file size limit to the files I can upload or download on your website?

Accepted Answer

Our server carries unlimited space, allowing you limitless and hassle-free file transfers anytime.

Question 13

How do I know my files are ready for download?

Accepted Answer

We will send you an email notification once your edited photos/images are available for download from our server.

Question 14

How do I download my edited photos/images?

Accepted Answer

We use File Transfer Protocol (FTP) servers to store your images. We’ll create a profile for you and provide you the specific login information through your email.

Question 15

Are my files secure in an FTP server?

Accepted Answer

Yes. We value your security and we ensure the confidentiality of your files by using a paid and highly-secured FTP server.

Question 16

How do you keep my files secure?

Accepted Answer

We make all effort to keep your images secure so your files are safe throughout the entire process, from the moment you send them to us and until we return them to you.

We do not sell your images to third-party entities or share your photos without your expressed consent.

We also have internal security measures in place to protect private information you share with us on the website.

Question 17

Will you use my images for commercial purposes?

Accepted Answer

No.

Our company takes data privacy seriously and respects the intellectual property rights of our clients.

Learn more about how we treat your image ownership and copyright on our Terms and Conditions and Privacy Policy.

Question 18

Is there a minimum or maximum order requirement to avail of your services?

Accepted Answer

We will work on your order regardless of the number of images you send us.

We aim to please and appreciate your business. We deliver the same quality service, whether you send us 20 or 1,000 images.

Question 19

What file format do you return fully edited files?

Accepted Answer

We can send you back your completed files in any Photoshop file format you want.

We’ll accommodate the file format you request so you avoid the hassle of converting your files yourself.

Question 20

Do I need to send my images/photos in a specific file format?

Accepted Answer

We accept all image formats. Please specify in the Free Trial or Get a Quote form the type of file you prefer when we send back your photos.

Question 21

How do I contact you?

Accepted Answer

Our services are available 24/7. Please use our contact form or reach out to us directly on +1-315-636-4807, or email us at contact@clippingpathstudio.com.

Question 22

Can I get a free trial?

Accepted Answer

Absolutely! Enjoy our free trial by clicking this link. Follow the steps to send us your sample photo or image and we’ll send back your edited photos based on your instructions.

Question 23

Do I need to create an account to avail of your services?

Accepted Answer

You don’t need to sign up or log in.

Send us your contact information via our contact form or reach out to us directly and we’ll get back to you as soon as possible.

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